Privacy Policy

Information We Collect

As you interact with our drawing fundamentals platform, we gather various kinds of information to tailor learning experiences for you and to enhance our services.

Personal Information

We collect details you provide when you create an account or reach out to us. This includes your name, email address, phone number, and any messages you submit via our contact forms. When you sign up for our drawing courses, we also collect details about your artistic background and learning goals.

Usage Data

We automatically collect data on how you use our site and learning platform. This includes pages you visit, time spent in various sections, completed drawing exercises, and technical details like your IP address, browser type, and device information.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to improve your experience, remember preferences, and assess site performance. You can manage cookie settings in your browser.

• Essential cookies for site functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your information helps us deliver high-quality educational content and keep our drawing platform functioning smoothly. We commit to handling your data responsibly and only for legitimate purposes.

Educational Services

We use your data to grant access to drawing courses, monitor your progress through skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective learning paths for developing your drawing fundamentals.

Communication and Support

Your contact details let us respond to inquiries, share important course updates, and provide technical support when needed. We may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements if you’ve subscribed to our communications.

Platform Improvement

Usage data helps us identify which drawing exercises are most helpful, detect areas where learners struggle, and create new content that addresses common challenges. This analysis is performed in aggregate to protect individual privacy while refining our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with applicable privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We enforce strict controls on how your information is shared and take privacy seriously in all business relationships.

Service Providers

We collaborate with trusted third-party service providers who assist us in operating the platform, processing payments, sending emails, and delivering customer support. These providers only access data necessary for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If SagePaperQuartz is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email and explain any changes to how your data is handled.

Legal Requirements

We may disclose your information when required by law, a court order, or government request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under privacy laws, including Canadian PIPEDA, you have specific rights regarding your personal information.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal information, and we will comply unless we have legitimate grounds to retain it for legal compliance, fraud prevention, or business purposes. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You can unsubscribe from our marketing emails at any time via the unsubscribe link in each message or by contacting us directly. You will still receive essential communications about your account and course enrollment.

Cookie Management

Most browsers let you control cookies through their settings. You can accept all cookies, reject certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement comprehensive security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure hosting environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep personal information only as long as needed to provide our services, meet legal obligations, or resolve disputes. Account details are typically kept for three years after closure, while course progress data may be retained for up to seven years for educational records.

International Transfers

While our main operations are in Canada, some providers may process data in other countries. We ensure adequate protection through contractual safeguards and compliance with Canadian privacy requirements for international transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in accordance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal data. Parents or guardians can review their child’s information, request corrections or deletions, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we've gathered from their child, request its deletion, and deny further collection or use of their child's data. Clear mechanisms are provided for exercising these rights.

If you believe we have unintentionally collected data from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in practices, technology, legal requirements, or other factors. We will notify you about significant changes via email or prominent notices on our site.

Minor updates may be published without individual notice, so please review this policy periodically. The "Last Updated" date at the top indicates the most recent changes.

Your continued use of our platform after policy changes signifies your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.